All our products come with a 2-year warranty, therefore should you experience any faults with your order within those 2 years, please contact us regarding a warranty claim.
To place a warranty claim, please send an email to service@superbath.co.uk with the following information:
- Name
- Order number
- Date of installation
- Length of time the problem has occurred
- Written description of the fault
- Pictures/ Videos of the fault
We kindly ask you to note, that should you choose to claim your item under warranty and the manufacturer denies your warranty request, we will charge you for the returns label we sent and additionally the shipment back to you. Furthermore, should your warranty not be accepted, you will incur a processing fee of £60.
0 Comments